Privacy Policy
Last updated: January 8, 2026
1. Introduction
Cuest ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our campus survey platform.
2. Information We Collect
Personal Information
- Name and email address (institutional email required)
- Department and academic level
- Matric number or staff ID
- Profile photo (optional)
Survey Data
- Survey responses you submit
- Time spent on surveys
- Completion rates and engagement metrics
Usage Data
- Device information and browser type
- IP address and location data
- Platform usage patterns
3. How We Use Your Information
- To provide and maintain our survey platform
- To match you with relevant surveys based on your profile
- To process rewards and maintain the gamification system
- To detect and prevent fraudulent activity
- To improve our services and user experience
- To communicate important updates and notifications
4. Data Sharing & Disclosure
We do not sell your personal information. We may share data with:
- Survey Creators: Anonymized or aggregated survey responses
- University Administration: As required by institutional policies
- Service Providers: Third parties that help us operate our platform
- Legal Requirements: When required by law or to protect rights
5. Data Security
We implement industry-standard security measures including encryption, secure servers, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
- Access and download your personal data
- Request correction of inaccurate information
- Delete your account and associated data
- Opt out of marketing communications
- Withdraw consent for data processing
7. Data Retention
We retain your data for as long as your account is active or as needed to provide services. Survey response data may be retained in anonymized form for research purposes even after account deletion.
8. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: privacy@cuest.ng
Address: University of Ibadan, Nigeria